As a University of Alabama student transitioning to online learning, we want you to know that we have many campus resources available to ensure your learning experience continues without interruption.

Learning online will require you to do some things differently so we have developed this website that includes helpful tips for using Blackboard, guidance on how to create an appropriate workspace, tips for being a successful online learner and links to campus resources.

You are not alone as your courses continue online. Your instructor, classmates and all of the resources of our campus are here for you, so please reach out to us if we can help in any way.

For the most up-to-date information on COVID-19 Coronavirus, visit healthinfo.ua.edu

Getting Online

Many internet service providers are offering affordable ways to get online during this time. Learn more about home and mobile options for getting online and accessing your courses.

Software and Technology Available to You

A lot of valuable software is provided to all students through the Office of Information Technology, including productivity and videoconferencing software.

Being Successful Online

Being successful in an online environment can require some adjustment to your normal habits. It’s important to have a plan for how you will be successful in your courses throughout the rest of the semester.

How Courses Work in Blackboard

Not every course will use Blackboard, but it’s important to understand how to use it to access course materials like assignments, messages and quizzes when your instructor is using Blackboard.

Information on Testing

Testing in Blackboard is usually fairly straightforward, but preparing your technology ahead of time can prevent a number of technical issues from making your testing experience more difficult. This section includes information on LockDown Browser and Respondus Monitor.

Campus Resources and How They Can Help

Need Technical Assistance?

Accounts and Software

Contact the IT Service Desk for help with UA IT services such as access to myBama, Crimson email and VPN. OIT can also assist with software downloads such as Office 365, Matlab and Adobe Creative Cloud. You can submit service tickets by emailing ITSD@ua.edu or call at 205-348-5555 during business hours and 1-855-474-3860 after hours.

Online Learning and Teleconferencing

Contact CCS Tech Support for help with Blackboard Learn, Blackboard Collaborate, Zoom or other questions related to technology used in online learning, or view an extensive library of support articles. You can submit service tickets directly on the online helpdesk and also reach us at 1-866-205-1011.